Privacy Policy

Effective Date: January 2026
Website: www.almafhoum.com
Company: Al Mafhoum Graphics
Location: United Arab Emirates

1. Introduction

Al Mafhoum Graphics ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Company Name

  • Billing & Delivery Address

Order Information

  • Product details

  • Uploaded artwork/design files

  • Payment details (processed securely via payment providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

3. How We Use Your Information

We use collected information to:

  • Process and manage orders

  • Provide customer support

  • Respond to inquiries

  • Improve website performance

  • Send order updates and service notifications

  • Send promotional offers (if you opt-in)

We do not sell, rent, or trade your personal information to third parties.

4. Cookies Policy

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve functionality

You may disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services such as:

  • Payment gateways

  • Courier services

  • Analytics tools

These third parties may have access to necessary personal data only to perform their services and are obligated to protect your information.

7. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment

  • Legal obligations

  • Business record-keeping

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of marketing communications

To exercise your rights, please contact us.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Al Mafhoum Graphics
📞 +971 50 202 0333
📧 info@faruk2.effortcb.com
🌐 www.almafhoum.com